Further references LUFTHANSA Group
LUFTHANSA GROUP SECURITY OPERATIONS
  • Aerospace
  • Dialogbild

Lufthansa Group Security Operations was founded as an independent subsidiary within the Lufthansa Group in the year 2019 and employs approximately 170 employees across Germany. Its highest priority is the guarantee of operational security standards and the continuous availability of the broad services within the Lufthansa Group.

Appropriate and according to whichever arising need, the LGSO takes care, among other things, of the organization of classic plant security activities, security offices, visitor reception, aircraft security search and the control stations for employees. The dialog picture was conceptualized during multiple video conferences and finalized afterwards. In this way, LGSO could look at the first designs, discuss them internally and then generate feedback, which was then realized in detail by DIALOGBILD step by step.

Appropriate and according to whichever arising need, the LGSO takes care, among other things, of the organization of classic plant security activities, security offices, visitor reception, aircraft security search and the control stations for employees. The dialog picture was conceptualized during multiple video conferences and finalized afterwards. In this way, LGSO could look at the first designs, discuss them internally and then generate feedback, which was then realized in detail by DIALOGBILD step by step.

Dominik Reitzug
Director of Operations LGSO

“How did the idea for the dialog picture come to be for the LGSO?“

“Even though the name recognition of the LGSO continues to grow after 4 years within the Lufthansa Group, we have to introduce ourselves regularly to potential customers and to other affiliates. For this reason, we hoped for a simple to understand, content-true, but at the same time impressive way.

When we saw the dialog picture of our sister company Taste & More, we became intrigued. We developed a picture alongside DIALOGBILD which beyond it all is fun, too, because it displays in a playful way how numerous the service activities of the LGSO are by now and what responsibility we carry. We thank DIALOGBILD for the trustworthy cooperation and a sustainable final product, which we now use for internal and external communication needs.“

“What was particularly important to you when it came to the implementation?“

“For one, it was important to me that it is fun to look at the picture.
This means that it shouldn’t just be correct in terms of contents, but that it needs to be useable in the long-term. As we are work in the locations Hamburg, Munich and Frankfurt and the locations distinguish themselves through varied activities, the picture has to perform regionally.Further,
I was hoping for a creative process that was custom made for us as well as trustworthy. Video conferences were the right decision for us, because it allowed DIALOGBILD to swiftly realize our feedback and we came closer to the perfect final result, step by step.“

“How is the dialog picture used?“

“It is hung up in the offices as the locations and handed out to existing and new employees and used for on boarding and recruitment processes. Further, it is published in the intranet and used in printed and digital media.

We are excited about our unique, compressed LGSO-landscape which explains us without words - everywhere and for everyone in an understandable way.“

SOME EXAMPLE SCENES

Event support

It is the LGSO’s duty to ensure the safety of guests, personnel and property during an event.

 

Surveillance

The LGSO monitors Lufthansa areas to identify unauthorized persons and suspicious behavior.

Safety Engineering
A broad palette of technological systems, tools and infrastructure is managed within safety engineering.
Security center

Various security activities and actions are coordinated within the security control and monitored.

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